Shipping & Returns

Shipping

Customer pays a flat fee for shipping and handling. We do NOT combine shipping on any items unless specified to the customer before the auction ends. Once we have received the payment and FFL information, your purchase usually ships within two-three business days. Some exceptions apply. Customers in Alaska and Hawaii will pay actual shipping charges, contact for quote.

  • Shipping by 2nd Day Air for pistols
  • Shipping by Ground for long guns
  • Signature Required on ALL Shipments

CUTTER MACHINE WORKS LLC

All postings are for items currently in stock. We do not use stock photos. Unless otherwise stated, the item pictured is the item you will receive. If you have any questions regarding an auction, please use the email link within the auction and your email will be returned within 24 hours or sooner. If you are a winning bidder, you will receive a confirmation email containing the information for the next step of the transaction. We will NOT MODIFY, REMOVE, OR ADD ANYTHING to a gun to meet individual STATE LAWS. To ensure the integrity of the gun, we ship EXACTLY, the way the gun is sent to us from the manufacturer.

Returns

New Firearms: Return shipments of new firearms must be postmarked within 5 days of delivery and are subject to a 20% restocking fee. The customer is responsible for the shipping cost of the return. The new firearm must be returned in UNFIRED condition. New firearms are warranted by the manufacturer.

Used Firearms: Because we do not test fire our used firearms, we highly recommend that you have a qualified gunsmith thoroughly inspect the firearm before it is fired. If you are not completely satisfied with your purchase, contact us immediately. There are no returns on used firearms.

If you are Denied by the ATF: If you are denied the sale of a gun when you fill out the background check there will be a 20% Restocking fee on the return and you are responsible for Shipping back to us. It is your responsibility to know whether or not you can legally own a firearm. NOT OURS.